Last updated: July 27, 2026
This Privacy Policy explains how Performance Digital Solutions, doing business as We Are Performance (“we“, “us“, or “our“), collects, uses, and protects your personal data when you visit weareperformance.com (the “Site“), and the rights you have over your data. We are based in Malaysia, and we handle personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA). If you are in the European Union or United Kingdom, we also respect the rights the GDPR gives you.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.
Who we are
We are an organic growth agency helping businesses grow through SEO, GEO, content marketing, and digital PR. For the purposes of the PDPA and the GDPR, Performance Digital Solutions is the party responsible for (the “controller” of) the personal data collected through this Site.
You can reach us at [email protected], by phone at +60 11-7269 1153, or by mail at 87, Jalan BSJ 1, Taman Bukit Segar Jaya, Cheras, Selangor 43200, Malaysia.
Personal data we collect
Information you give us
If you contact us through a form on the Site or by email, we collect the information you choose to provide. This typically includes your name, your email address, your phone number if you provide one, your company name if you provide one, and the content of your message. We use this only to respond to and manage your enquiry.
Information collected automatically
When you visit the Site, certain information is collected automatically, including your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on pages, and similar diagnostic data. This is referred to as “usage data”. Usage data is collected primarily through analytics cookies, described below.
Cookies and similar technologies
A cookie is a small file placed on your device. We use a limited set of cookies:
- Essential cookies. Required for the Site to function and to keep it secure. These are set by us and by our infrastructure provider (Cloudflare). The Site cannot work properly without them.
- Analytics cookies. Set by Google Analytics 4 to help us understand how visitors use the Site so we can improve it. These cookies collect usage data as described above. Where required, we ask for your consent before these are placed.
You can control or delete cookies through your browser settings, and you can refuse non-essential cookies. If you block essential cookies, parts of the Site may not work.
How we use your data
We use your personal data to:
- respond to and manage your enquiries and communications;
- operate, maintain, and secure the Site;
- understand how the Site is used and improve it; and
- comply with our legal obligations.
We do not sell your personal data. We do not use your data for automated decision-making that produces legal or similarly significant effects. We do not currently send marketing emails or run a newsletter; if that changes, we will update this policy and obtain consent where required.
Our legal basis for processing
Under the PDPA, we process your personal data on the basis of your consent (which you give by submitting information to us or by accepting non-essential cookies) and, where permitted, our legitimate interest in operating and improving the Site. If you are in the EU or UK, our legal bases under the GDPR are your consent, our legitimate interests, and compliance with legal obligations, as applicable to each activity.
How we share your data
We share personal data only where necessary, and only with:
- Service providers who process data on our behalf to run the Site (see the list below). They may only use the data to perform services for us.
- Legal and regulatory authorities, where we are required to disclose data by law or valid legal process, or to protect our rights, safety, or property.
- A successor entity, in the event of a merger, acquisition, or sale of our business, in which case we will require the recipient to honour this Privacy Policy.
Third-party service providers
The third parties that may process personal data in connection with the Site are:
- Google (Google Analytics 4 and Google Search Console). Analytics and search performance data. Google’s privacy policy: https://policies.google.com/privacy. You can opt out of Google Analytics using Google’s browser add-on: https://tools.google.com/dlpage/gaoptout.
- Cloudflare. Content delivery and security for the Site, which involves processing IP addresses and request data. Cloudflare’s privacy policy: https://www.cloudflare.com/privacypolicy/.
- Hostinger. Web hosting for the Site. Hostinger’s privacy policy: https://www.hostinger.com/privacy-policy.
- Google Workspace. Our business email, used when you contact us by email. Covered by Google’s privacy policy above.
International transfers
Our Site is hosted in Singapore, and some of our service providers (such as Google and Cloudflare) process data in the United States and other countries. This means your data may be transferred to and processed outside Malaysia and outside your own country, where data protection laws may differ. Where we transfer data internationally, we take reasonable steps to ensure it is handled securely and in line with this Privacy Policy.
Data retention
We keep enquiry and contact data only for as long as needed to deal with your enquiry and for a reasonable period afterwards for record-keeping, unless a longer period is required by law. Analytics usage data is retained for a limited period for analysis. We delete or anonymise data when it is no longer needed.
Data security
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your rights
Under the PDPA, you have the right to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- withdraw your consent to our processing;
- limit the processing of your personal data; and
- request that we stop using your data for direct marketing.
If you are in the EU or UK, you additionally have the right under the GDPR to request erasure of your data, to request a portable copy of it, and to object to certain processing.
To exercise any of these rights, email us at [email protected]. We may need to verify your identity before responding. If you are in the EEA or UK and are not satisfied with our response, you may lodge a complaint with your local data protection authority. In Malaysia, you may contact the Personal Data Protection Department (JPDP).
Children’s privacy
The Site is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
Links to other websites
The Site may contain links to websites we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their privacy policies. This Privacy Policy applies only to our Site.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date above. Changes are effective when posted, and your continued use of the Site after that means you accept them.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Performance Digital Solutions
87, Jalan BSJ 1
Taman Bukit Segar Jaya
Cheras, Selangor 43200
Malaysia
Phone: +60 11-7269 1153
Email: [email protected]
